State Farm® Insurance Agent Mike Richards

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

Review on Review on

What our customers say about us...

Christian Capenos

March 22, 2024

1 out of 5

"So unprofessional. I've been a loyal customer for years and the headaches I've dealt with the last few months is unreal. I've had policies change unannounced and I've been lied to so many times it's uncanny! What a shame."

Brenda French

January 8, 2024

5 out of 5

"Fast, friendly and customer oriented. I have had home and car insurance with State Farm for many years. Recently moved and they were very helpful."

Jarrod Murray

February 9, 2023

5 out of 5

"Been with them for 10 years"

Lynn Storey-Unnerstall

May 7, 2022

5 out of 5

"Mike went over and beyond to help me get my insurancde needs met."

John Catricks

May 11, 2021

5 out of 5

"Always a pleasure to do business with"

Ben Parsons

June 2, 2020

3 out of 5

"Piggybacking on another review. 26 years with State Farm. Since 1994. Home and Auto. 25 of which were very well handled. The last 15 months, headache after headache. Polices not correct. Policy number changed resulting in the State of Fl threatening to cancel all my registrations. Had to take a day off to fix. Incorrect coverage on one car. Last straw. Wanted to move my son to a different vehicle to charge a higher rate. Not even a thank you when I said I was transferring to another company. I'm saving $68 a month at Geico."

lee hippeard

February 10, 2020

5 out of 5

"Very friendly and helpful staff."

conti pro services

November 2, 2019

5 out of 5

"Best rates around saved 80 dollars a month by switching.. Also mimi at the front desk is awesome"

Hasib Khan

October 27, 2019

5 out of 5

"Excellent customer service."

Tanya Llanos

April 30, 2019

5 out of 5

"Good"

Alejandro O P

April 28, 2019

5 out of 5

"Good and fast, and the prices for insurance are well done"

Emily Christine H.

January 28, 2019

5 out of 5

"Fast in servicing me with a policy change"

Chris Diljohn

October 10, 2018

5 out of 5

"Very Professional people, great experience with Insurance Information."

C E Perez

February 9, 2018

5 out of 5

"I’ve been a loyal State Farm customer for the past 10 years and after today I will never insure with anyone else. Lara Henschel has assisted me since the day I walked thru the office doors at age 17 to insure my 1st car. And today when an auto glass company completely botched a rock chip repair to the windscreen of my brand new BMW, she had another company calling to set an appointment less than 5 minutes of getting off the phone with her. I never leave reviews online, but I’m posting this everywhere on the internet. Whether it’s a beat up 1995 Pontiac or a 2017 BMW, Lara has always gone above and beyond for me and I would just like to acknowledge that since it’s so rare these days. So if you’re looking for insurance in Clermont, I could not give a stronger recommendation."

Georgette “GG” George-Quinn

January 2, 2018

1 out of 5

"Worst customer service from Mike and his staff.. Lack of respect especially after my husband passed away from Cancer... After working with State Farm through other agencies for over 25 years, I no longer insure through them. I guess loyalty means nothing to State Farm... ob25 years and loyalty to State Farm means nothing to them."

Jessica Bee

March 8, 2013

3 out of 5

"Mike himself is a nice, hard working guy. He handled my transfer to Florida like a professional, but his office staff have never been friendly (and this has proven true on MULTIPLE occasions). Out of three employees I have spoken with, only one (Lara/Laura?) has been polite. It is unfortunate that anytime I call to ask a question, I am given an attitude. From time to time I consider the hassle of changing to another agent versus the agitation of dealing with the staff. The offices are clean, plenty of parking."

What our customers say about us...

Christian Capenos

March 22, 2024

1 out of 5

"So unprofessional. I've been a loyal customer for years and the headaches I've dealt with the last few months is unreal. I've had policies change unannounced and I've been lied to so many times it's uncanny! What a shame."

Brenda French

January 8, 2024

5 out of 5

"Fast, friendly and customer oriented. I have had home and car insurance with State Farm for many years. Recently moved and they were very helpful."

Jarrod Murray

February 9, 2023

5 out of 5

"Been with them for 10 years"

Lynn Storey-Unnerstall

May 7, 2022

5 out of 5

"Mike went over and beyond to help me get my insurancde needs met."

John Catricks

May 11, 2021

5 out of 5

"Always a pleasure to do business with"

Ben Parsons

June 2, 2020

3 out of 5

"Piggybacking on another review. 26 years with State Farm. Since 1994. Home and Auto. 25 of which were very well handled. The last 15 months, headache after headache. Polices not correct. Policy number changed resulting in the State of Fl threatening to cancel all my registrations. Had to take a day off to fix. Incorrect coverage on one car. Last straw. Wanted to move my son to a different vehicle to charge a higher rate. Not even a thank you when I said I was transferring to another company. I'm saving $68 a month at Geico."

lee hippeard

February 10, 2020

5 out of 5

"Very friendly and helpful staff."

conti pro services

November 2, 2019

5 out of 5

"Best rates around saved 80 dollars a month by switching.. Also mimi at the front desk is awesome"

Hasib Khan

October 27, 2019

5 out of 5

"Excellent customer service."

Tanya Llanos

April 30, 2019

5 out of 5

"Good"

Alejandro O P

April 28, 2019

5 out of 5

"Good and fast, and the prices for insurance are well done"

Emily Christine H.

January 28, 2019

5 out of 5

"Fast in servicing me with a policy change"

Chris Diljohn

October 10, 2018

5 out of 5

"Very Professional people, great experience with Insurance Information."

C E Perez

February 9, 2018

5 out of 5

"I’ve been a loyal State Farm customer for the past 10 years and after today I will never insure with anyone else. Lara Henschel has assisted me since the day I walked thru the office doors at age 17 to insure my 1st car. And today when an auto glass company completely botched a rock chip repair to the windscreen of my brand new BMW, she had another company calling to set an appointment less than 5 minutes of getting off the phone with her. I never leave reviews online, but I’m posting this everywhere on the internet. Whether it’s a beat up 1995 Pontiac or a 2017 BMW, Lara has always gone above and beyond for me and I would just like to acknowledge that since it’s so rare these days. So if you’re looking for insurance in Clermont, I could not give a stronger recommendation."

Georgette “GG” George-Quinn

January 2, 2018

1 out of 5

"Worst customer service from Mike and his staff.. Lack of respect especially after my husband passed away from Cancer... After working with State Farm through other agencies for over 25 years, I no longer insure through them. I guess loyalty means nothing to State Farm... ob25 years and loyalty to State Farm means nothing to them."

Jessica Bee

March 8, 2013

3 out of 5

"Mike himself is a nice, hard working guy. He handled my transfer to Florida like a professional, but his office staff have never been friendly (and this has proven true on MULTIPLE occasions). Out of three employees I have spoken with, only one (Lara/Laura?) has been polite. It is unfortunate that anytime I call to ask a question, I am given an attitude. From time to time I consider the hassle of changing to another agent versus the agitation of dealing with the staff. The offices are clean, plenty of parking."