State Farm® Insurance Agent Mike Richards

"People at the office at 1381 Citrus Tower Blvd are very kind. Usually Shayra Rios helps me when I personally pay my bills or I have other issues. She is kind and professional. I sincerely appreciate her assistance."

"Amy McFarlane is always so friendly and quickly responds to my requests. I feel we are in goods hands with our insurance needs."

"Amy McFarlane did a great job helping me."

"Amy was very helpful and patient."

"I was here about two weeks ago asking information to file a claim and the lady who answered my question was so unprofessional that she don't even look my face and gave me the wrong information"

"Call and ask for Elizabeth Linde. Super helpful and knowledgeable. Thanks Elizabeth."

"Thanks to belis I was able to get a good rate on my car insurance she’s very professional and attentive."

"I’ve been with Mike Richards State Farm office since moving to Minneola in 2001. Their staff has always been professional and very helpful. We have pretty unique car insurance needs because of a specialized accessible van and they have always made sure the policy was handled correctly. When we had a homeowners claim following the hurricanes a few ago everything was handled quickly and professionally. I strongly recommend this agent."

"The office manager, Elizabeth Linde, has been SO helpful and informative as we navigate adding a new driver. She took the time to talk with my child and explain everything so it was easy for her to understand and was open to listening to her questions. Love their customer relations!"

"I highly recommend working with Elizabeth Linde, she is very knowledgeable and friendly! I really appreciate that she made the process easy and looking forward to continue to working with her throughout the years."

"Recently, I purchased a new home, and Amy has been assisting me with all my questions, in a professional, patient manner. Having a new home and one for sale can be a heavy load. I rellied on Amy to help me with the new home and ensuring my old home was still covered, with all my questions and "what if's" Thanks Amy and Mike Richards State Farm. One of the reasons I have been with SF over 40yrs for all our insurance needs. Would not change for the world."

"Friendly and helpful"

"Amy McFarlane was very professional in all aspects. I really are impressed"

"Elizabeth Linde is awesome. She helped me set up Hospital Indemnity coverage for my husband and daughter, in addition to switching over my rental and auto insurance coverages. The process was painless and transfer was so quickly. Thanks Elizabeth! ❤️"

"LEILA WAS AMAZING! What a kind and beautiful receptionist ! Warm & welcoming! Love stopping in to see her!!!!"

"Mike and his staff have always been so nice and helpful. I will continue to refer people there."

"Mike has been on our side even when he had to butt heads with SF. We have been with him for over 20 years."

"I worked with Shayra to get the best rates for both my car and renter’s insurance. She responded quickly to my questions and my initial quote request. I recommend this agency."

"Ms. Amy was wonderful help. Counldnt have been more pleased!"

"I recently transferred my policy to Mike. I Can't say enough good things about the level of service I receive from Mike and Amy at Mike Richards State Farm. Thank you!!!"

"The office staff is amazing and Amy is awesome. I wouldn’t know no other way else to go but to State Farm ."

"Being at the age of 70, I have dealt with quite a few different insurance companies, in my lifetime. This office understands about quality customer service as it is great service every time we have called or been in the office.
I have done my due diligence in shopping around for better insurance rates due to the skyrocketing prices all over Florida. I got the best deal from Mike Richards State farm. He is a very congenial individual and owner and very caring person. You can tell that he really cares about his clients. The agents in this office are always quick and eager to help out, in any way possible, whether on the phone or in person.
The whole staff there is amazing. Miss Ruth is always so eager to help out when she answers the phone. Whenever Belis or Shayra answer the phone, or in person even if I'm not listed as their client, they're always eager to help as much as possible. They always sound like they are so happy to hear from me. You can hear it in their voices that they are doing it with a smile on their faces.
I have dealt with Amy, the most, with our policies. She takes the time and puts in the effort to help us get the best deal for all of our insurance needs."

"Very good experience all around so far. When shopping for a new insurance provider, I called and stopped by this office and got exactly what I was looking for and for a much better price than my previous provider. The office staff was friendly and helpful when they sold me the policy and continued to be so afterwards when I had to make a policy change to one of my vehicles. (Thanks Amy)"

"So unprofessional. I've been a loyal customer for years and the headaches I've dealt with the last few months is unreal. I've had policies change unannounced and I've been lied to so many times it's uncanny! What a shame."

"Fast, friendly and customer oriented. I have had home and car insurance with State Farm for many years. Recently moved and they were very helpful."