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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Brinegar

May 8, 2026

5  out of  5
rating by Jonathan Brinegar
"Call and ask for Elizabeth Linde. Super helpful and knowledgeable. Thanks Elizabeth."
We responded:
"Jonathan, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike Richards’s Team!"
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Danelis Santiago

May 7, 2026

5  out of  5
rating by Danelis Santiago
"Thanks to belis I was able to get a good rate on my car insurance she’s very professional and attentive."
We responded:
"Thank you for your kind review of State Farm Agent Mike Richards’s Team. We appreciate it!"
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Gladys Epps

May 1, 2026

5  out of  5
rating by Gladys Epps
"I’ve been with Mike Richards State Farm office since moving to Minneola in 2001. Their staff has always been professional and very helpful. We have pretty unique car insurance needs because of a specialized accessible van and they have always made sure the policy was handled correctly. When we had a homeowners claim following the hurricanes a few ago everything was handled quickly and professionally. I strongly recommend this agent."
We responded:
"Wow, thank you for the 5-star review, Gladys! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch. We appreciate your business all these years!"
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Stefanie Du Bosq

May 1, 2026

5  out of  5
rating by Stefanie Du Bosq
"The office manager, Elizabeth Linde, has been SO helpful and informative as we navigate adding a new driver. She took the time to talk with my child and explain everything so it was easy for her to understand and was open to listening to her questions. Love their customer relations!"
We responded:
"Hi Stefanie, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of Elizabeth! We're always happy to assist so don't hesitate to reach out to us if you need anything. Sincerely, Mike"
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Kayla Goodspeed

April 27, 2026

5  out of  5
rating by Kayla Goodspeed
"I highly recommend working with Elizabeth Linde, she is very knowledgeable and friendly! I really appreciate that she made the process easy and looking forward to continue to working with her throughout the years."
We responded:
"Thank you for the amazing review, Kayla! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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June Mahy

April 25, 2026

5  out of  5
rating by June Mahy
"Great agent, very personable, knowledgeable, helpful. Staff is great too. I feel Mike goes above and beyond to help-and he definitely cares about his customers."
We responded:
"June, thank you for your wonderful review of State Farm Agent Mike Richards’s Team!"
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Darryl Mogel

April 24, 2026

5  out of  5
rating by Darryl Mogel
"Recently, I purchased a new home, and Amy has been assisting me with all my questions, in a professional, patient manner. Having a new home and one for sale can be a heavy load. I rellied on Amy to help me with the new home and ensuring my old home was still covered, with all my questions and "what if's" Thanks Amy and Mike Richards State Farm. One of the reasons I have been with SF over 40yrs for all our insurance needs. Would not change for the world."
We responded:
"Thank you for the amazing review, Darryl! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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David Chei

April 3, 2026

5  out of  5
rating by David Chei
"Friendly and helpful"
We responded:
"Thank you for your kind review of State Farm Agent Mike Richards’s Team. We appreciate it!"
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Rolando Guzman

March 20, 2026

5  out of  5
rating by Rolando Guzman
"Amy McFarlane was very professional in all aspects. I really are impressed"
We responded:
"Thank you for the amazing review, Rolando! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mickie Gust

March 20, 2026

5  out of  5
rating by Mickie Gust
"Elizabeth Linde is awesome. She helped me set up Hospital Indemnity coverage for my husband and daughter, in addition to switching over my rental and auto insurance coverages. The process was painless and transfer was so quickly. Thanks Elizabeth! ❤️"
We responded:
"Mickie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike Richards’s Team!"
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Elizabeth Linde

March 19, 2026

5  out of  5
rating by Elizabeth Linde
"LEILA WAS AMAZING! What a kind and beautiful receptionist ! Warm & welcoming! Love stopping in to see her!!!!"
We responded:
"Thank you for your kind review of State Farm Agent Mike Richards’s Team. We appreciate it!"
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Cayce Kash

January 27, 2026

5  out of  5
rating by Cayce Kash
"Mike and his staff have always been so nice and helpful. I will continue to refer people there."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Mike Richards’s Team! We deeply appreciate your kind words here in Clermont . "
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Sha-Marie Ison

January 1, 2026

5  out of  5
rating by Sha-Marie Ison
"Mike has been on our side even when he had to butt heads with SF. We have been with him for over 20 years."
We responded:
"Thank you Sha-Marie, I really appreciate ii and boy how time flies!"
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Vivek Shivraj

May 8, 2025

5  out of  5
rating by Vivek Shivraj
"I worked with Shayra to get the best rates for both my car and renter’s insurance. She responded quickly to my questions and my initial quote request. I recommend this agency."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brenton Paulk

April 22, 2025

5  out of  5
rating by Brenton Paulk
"Ms. Amy was wonderful help. Counldnt have been more pleased!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Louis Andrews

March 14, 2025

5  out of  5
rating by Louis Andrews
"I recently transferred my policy to Mike. I Can't say enough good things about the level of service I receive from Mike and Amy at Mike Richards State Farm. Thank you!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tate Wash

February 21, 2025

5  out of  5
rating by Tate Wash
"The office staff is amazing and Amy is awesome. I wouldn’t know no other way else to go but to State Farm ."
We responded:
"Thanks Tate, we appreciate your business!"
Profile photo of Linda Formy-Duval

Linda Formy-Duval

May 2, 2024

5  out of  5
rating by Linda Formy-Duval
"Being at the age of 70, I have dealt with quite a few different insurance companies, in my lifetime. This office understands about quality customer service as it is great service every time we have called or been in the office. I have done my due diligence in shopping around for better insurance rates due to the skyrocketing prices all over Florida. I got the best deal from Mike Richards State farm. He is a very congenial individual and owner and very caring person. You can tell that he really cares about his clients. The agents in this office are always quick and eager to help out, in any way possible, whether on the phone or in person. The whole staff there is amazing. Miss Ruth is always so eager to help out when she answers the phone. Whenever Belis or Shayra answer the phone, or in person even if I'm not listed as their client, they're always eager to help as much as possible. They always sound like they are so happy to hear from me. You can hear it in their voices that they are doing it with a smile on their faces. I have dealt with Amy, the most, with our policies. She takes the time and puts in the effort to help us get the best deal for all of our insurance needs."
We responded:
"Thank you, we really appreciate it!"
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Wayne Ross

May 2, 2024

5  out of  5
rating by Wayne Ross
"Very good experience all around so far. When shopping for a new insurance provider, I called and stopped by this office and got exactly what I was looking for and for a much better price than my previous provider. The office staff was friendly and helpful when they sold me the policy and continued to be so afterwards when I had to make a policy change to one of my vehicles. (Thanks Amy)"
We responded:
"Thank you, we really appreciate all the kind words and your business!"
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Christian Capenos

March 22, 2024

1  out of  5
rating by Christian Capenos
"So unprofessional. I've been a loyal customer for years and the headaches I've dealt with the last few months is unreal. I've had policies change unannounced and I've been lied to so many times it's uncanny! What a shame."
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Brenda French

January 8, 2024

5  out of  5
rating by Brenda French
"Fast, friendly and customer oriented. I have had home and car insurance with State Farm for many years. Recently moved and they were very helpful."
We responded:
"Thank you very much, it was our pleasure!"
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Jarrod Murray

February 9, 2023

5  out of  5
rating by Jarrod Murray
"Been with them for 10 years"
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Lynn Storey-Unnerstall

May 7, 2022

5  out of  5
rating by Lynn Storey-Unnerstall
"Mike went over and beyond to help me get my insurancde needs met."
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John Catricks

May 11, 2021

5  out of  5
rating by John Catricks
"Always a pleasure to do business with"
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Ben Parsons

June 2, 2020

3  out of  5
rating by Ben Parsons
"Piggybacking on another review. 26 years with State Farm. Since 1994. Home and Auto. 25 of which were very well handled. The last 15 months, headache after headache. Polices not correct. Policy number changed resulting in the State of Fl threatening to cancel all my registrations. Had to take a day off to fix. Incorrect coverage on one car. Last straw. Wanted to move my son to a different vehicle to charge a higher rate. Not even a thank you when I said I was transferring to another company. I'm saving $68 a month at Geico."